Champion Compressors service technicians are now equipped with a customised wireless hand-held Electronic Service Device (ESD).
Champion says the ESD allows technicians to keep a comprehensive electronic job service history, access service and stock data while on-site, as well as track and trend the operation of the customer’s entire compressed-air system.
The company is hoping to streamline its servicing process and provide industry with an insight into the state of their compressed-air systems.
According to Champion Compressors, once the service has been carried out, the customer service record can be updated by logging the performance data of the system, parts used and job-specific notes.
A detailed electronic service report is automatically generated and sent to the customer via email.
Technicians have to conduct and complete a Stop, Look, Assess, Manage (SLAM) check list prior to proceeding with the service.