Greyhound Commercial prides itself on providing the highest levels of quality in service, reliability, comfort, safety and value for money. We understand that the bus journey from the mine to camp is the single biggest risk point for any mine, therefore all of our policies, procedures and vehicles are designed to ensure the safe passage of our client’s most valuable assets.
Services include:
mine shuttles
transport of crews for shutdowns
contractor transport
community transport services
intra-town services
general charters
airport services
Greyhound Australia prides itself on providing the highest levels of quality in service, reliability, comfort, safety and value for money. We understand that the bus journey from the mine to camp is the single biggest risk point for any mine, therefore all of our policies, procedures and vehicles are designed to ensure the safe passage of our client’s most valuable assets.
Such an important task is often viewed as a simple and low value process. The facts are, this is a more complex task than meets the eye and should be managed by experienced, reputable operators who don’t take safety for granted. You will benefit by engaging Greyhound Australia and having peace of mind that the bus services are being managed to the highest possible level.
Greyhound Australia holds a number of competitive advantages over its competitors (in that they are not easily replicated). Over several decades Greyhound has developed systems, procedures and implemented technology which ensures the level of service and reliability is second to none in Australia. The key areas in which Greyhound sets itself apart from its competitors include:
- Vehicle quality:
- European brand coaches such as Scania - greater comfort for passengers and higher reliability (fewer breakdowns) than Asian built coaches
- Best suited to harsh and remote regions
- Safety policies / procedures modelled on the mining industry’s own standards:
- 50 safety related policies, 5 risk registers and 6 types of emergency plans
- National Workplace Health & Safety Officer
- Maintenance practices:
- Preventative maintenance
- Sophisticated electronic maintenance recording systems
- Mechanical team in Mackay backed by Greyhound’s mobile mechanical repair & maintenance van (Dog Doctor) and Scania remote assist agents in the field
- Use of technology:
- In-vehicle monitoring system
- identifies faults prior to causing breakdowns
- diagnostics during servicing
- any incidents can be reviewed historically (and measures put in place to prevent their repetition)
- driver monitoring – speed, driver hours etc.
- Real-time vehicle tracking system which can be made available on your company intranet
- on-time performance monitoring
- High calibre management:
- Experienced Project Management team – most highly respected and experienced operational team in the Australian bus industry
- Dedicated Contract Manager and KPI reporting
- 24/7 operations control centre
- Environmental management:
- Carbon offset program
- Use of BP 10PPM diesel (lowest sulphur diesel available widely in Australia)
- Value add:
- Community Contributions – free charters and express travel kilometre passes
- Discounted express network travel & freight services & travel agency around Australia for your workers
Our workforce at all levels and locations has a mix of experience from various industries and professions, not just the bus industry, which ensures that world best practice is being implemented at all levels of our organisation including finance, marketing, sales, operations, HR/IR, OH&S, Environmental management, IT and mechanical services.
We firmly believe that our service offer is far better value for money than any other coach company in Australia.